Online casinos are a lucrative way of earning huge payouts. Therefore, it attracts a wide range of players from across the world. All the games in an online casino are based on sheer luck. You can become a millionaire in a single spin or lose huge amounts of money. The most complaints cited about online casinos are regarding payouts.
If you google “online casino payout” there will be page after page of complaints about players having difficulty making withdrawals. Since all jackpot games carry a huge reward, if you win it, you might face difficulty in withdrawing it. What are the reasons for it? How can it be solved? Read along to find out.
What Are Jackpot Games?
Jackpot games are casino games that offer huge amounts of cash as rewards. Like slots, jackpots use a Random Number Generator to ensure fair play. Apart from the huge amount of money, jackpots are visually stunning and have attractive animations and sound effects.
There are various types of online jackpot games: network jackpot games, local jackpot games, progressive jackpots, fixed jackpots, and multiple jackpots. Each type of jackpot game has a different gameplay and reward system. Two popular online jackpot games are Mega Moolah from Games Global and Mega Fortune from NetEnt. Both the games are said to offer record payouts to players that have staked less than a dollar.
Why Do Online Casinos Refuse Withdrawals
Jackpot games usually involve a huge amount of money. If you have won an online jackpot game from a casino, but they are refusing to pay out, there might be underlying reasons. It might be because of a misunderstanding between you and the casino or due to some technical difficulties. However, online casinos can never refuse a payout if you are playing by the rules. Here are a few reasons why you might be refused a payout after winning a jackpot:
- It Is A Scam: Many fraudulent online casinos are operating without a license on the internet. If you have unfortunately played a jackpot game on a scam casino, chances are, you might not receive your jackpot winning or your deposits. You need to be aware when choosing an online casino for gambling. Always check whether an online casino has a license and if it is valid, before creating an account to play. The licensing details of a casino will be available on its official website.
- Haven’t Met The Wagering Requirements: All games and promotions in an online casino carry specific wagering requirements. You need to fulfill these requirements to initiate a withdrawal. Make sure to read the terms of each promotion before claiming it. The wagering requirements of a few casinos cannot be easily met by the players. Similarly, the requirements can be applied to your wallet amount, which would prevent you from withdrawing it until the requirements are met.
- Under The Minimum Withdrawal Limit: All casinos have a minimum withdrawal limit. If the amount you have requested for withdrawal is lower than the casino’s limit, they won’t pay you. Most casinos do not levy any additional fees or charges for processing a withdrawal. If your casino has a processing fee and that fee is not available in your game wallet, no amount can be withdrawn.
- Software Malfunction: Online casinos operate under millions of lines of code. It is possible for some of it not to function properly or for the casino’s server to go haywire. In such conditions, your withdrawals cannot get through properly. Most reputable casinos inform you about the technical difficulty and request you not to place any withdrawal request till the problem is sorted. However, a few casinos might take ages to solve these technical issues and can adversely affect you.
- Verification Issues: Online casinos prompt their players to send them certain documents to verify their banking details and identity. Similarly, while you place a withdrawal request, casinos might ask you to send them copies of your photo ID, address proof, copies of both sides of your credit card, or banking details. If you fail to do so, or if the documents seem to be manipulated, the online casino can refuse your withdrawal request.
What To Do
Here is what you should do if an online casino rejects your withdrawal request or if they don’t initiate a payout after winning a jackpot:
- Contact Customer Support: Immediately contact the casino’s customer support through phone, live chat, or email and inform them about your predicament. Customer support can immediately check what the issue is and inform you about it.
- Take Screenshots: If you have won a jackpot, immediately take a screenshot of it. The prize amount should be visible, so as the time of gaming. This is irrefutable proof that you have won the game and can help you get a payout.
- Contact Regulatory Authority: If you still do not get a reply from the online casino regarding the payout, you can directly complain to the casino licensing and regulatory authorities, who will promptly look into the matter.
- Casino Disputes Websites: Additionally, you can also complain at various websites like Casino.org and AskGamblers. They will look into the matter and immediately contact the casinos to resolve the issues.
How To Prevent It
Here’s how you can prevent getting scammed from an online casino:
- Only gamble at online casinos that are licensed and regulated by a government authority.
- Read the terms and conditions of the bonuses and the casino before gambling.
- Always enter the correct banking and address details at an online casino.
Conclusion
Jackpot games are one of the most played casino games worldwide. Most players prefer it as jackpot games offer huge rewards and have innovative gameplay. Always game responsibly in an online casino. Never enter any wrong details or submit fake documents in an online casino. Similarly, if you are underaged, the casino can forfeit your winnings. If you are faced with any dilemma regarding transactions, you should try to contact the online casino before making a decision.
