Captain Jack Casino is a pirate-themed online casino that claims to offer a trustworthy and peerless gambling experience for every online casino player. The casino is available in instant-play and downloadable formats, being accessible to every type of online gambling enthusiast. The casino games on Captain Jack Casino are said to have stunning graphics and higher payout percentages. These fair games are provided by Real Time Gaming (RTG) and Spinlogic Gaming. Slots, table games, video poker, and specialty games populate the casino’s large game lobby.
The casino also claims to offer attractive rewards and bonuses with realistic requirements. The ten deposit bonus worth a staggering amount of $11,000 awaits new players who create an account on Captain Jack Casino. The promotion list does not end there. Deposit bonuses, cashback, and a remunerative program await the most consistent players.
Captain Jack Casino claims to give prime importance to the players’ safety and security. The security arsenal of the casino is said to include advanced SSL encryption, modern firewall systems, and sophisticated security software. The casino boasts of having a wide variety of payment methods that are regulated by reputable payment gateways. The casino accepts Bitcoin, selected credit cards, most popular e-wallets, bank checks, and bank transfers.
If you ever encounter a problem while gaming at an online casino, you’ll need fast resolutions. Captain Jack Casino offers 24/7 customer support through live chat and email. The casino also has an FAQ section that contains answers to the most frequently asked questions.
Captain Jack Casino promises a lot of things. But does it deliver? This review aims to investigate it. We painstakingly go through every detail of the casino so that you don’t fall into the pitfalls in this area. This data-oriented review will present you with facts and share our two cents on it. Read along as we dive deep into the workings of Captain Jack Casino.
Captain Jack Casino Overview
Casino | Captain Jack Casino |
Games | Slots, Table Games, Video Poker, and Specialty Games |
Game Providers | RTGaming, Spinlogic Gaming |
Bonus and Promotions | Welcome Bonus worth up to $11,000, Deposit Bonuses, Rewards Program. |
Banking and Transactions | Bitcoin, E-wallets, Credit Cards, Bank Check, and Bank Transfer. |
Customer Support | Live Chat, Email: [email protected] |
Website | www.captainjackcasino.com |
Captain Jack Casino Website and Apps
Spin Galaxy Casino is available in online and downloadable formats. The design of the website stays true to the casino’s name. The cosmic-themed website has clouds, floating planets, stars, and nebulas, all moving around. The HD graphics and smooth animations add to the premium-ness of the casino. The website has sections of light and dark purple coloured backgrounds which may not be easy on the eyes.
There’s no denying the fact that Captain Jack Casino is heavily inspired by the famous movie character Captain Jack Sparrow from Pirates of the Caribbean. But this Captain Jack seems to be a rip-off of the character. The boring and low-resolution graphics are a huge letdown. The casino, even though up-to-date in technical specs, feels like an old landing page.
The color scheme and designs try to emulate the pirates’ age but drastically fail in it. However, looking at the specifications, the casino’s website is highly optimized for all devices. The casino also has a dedicated Android app that offers a seamless gaming experience. All the instant-play games and live dealer games can be played on both the website and the casino app. The website can be accessed using your default browser. The data entered and the transactions that take place on the website are secured using 128-bit SSL encryption, similar to the one used by financial institutions.
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Features
Bonus and Promotions
- Sign-Up Bonus
The welcome bonus worth up to an astonishing $11,000 is spread out as ten deposit bonuses. Create an account on Captain Jack Casino and make deposits using the promo codes in the sequence given below to redeem the full reward.
Bonus | Minimum Deposit | Wagering Requirement | Max Cashout | Promo Code |
100% Match Bonus on 1st Deposit | $30 | 30x | $1,000 | GS001 |
100% Match Bonus on 2nd Deposit | $30 | 30x | $1,000 | GS002 |
100% Match Bonus on 3rd Deposit | $30 | 30x | $1,000 | GS003 |
100% Match Bonus on 4th Deposit | $30 | 30x | $1,000 | GS004 |
50% Match Bonus of all previous 4 Deposits, on 5th Deposit | $30 | 30x | $1,000 | Contact Customer Support |
100% Match Bonus on 6th Deposit | $30 | 30x | $1,000 | GS006 |
100% Match Bonus on the 7th Deposit | $30 | 30x | $1,000 | GS007 |
100% Match Bonus on the 8th Deposit | $30 | 30x | $1,000 | GS008 |
100% Match Bonus on 9th Deposit | $30 | 30x | $1,000 | GS009 |
100% Match Bonus of all the previous 4 Deposits, on 10th Deposit | No Deposit Required | 30x | $2,000 | Contact Customer Support |
- Slot Bonus
Deposit $30 or more to claim a 180% match bonus that can be used to play in Slots, Keno, Bingo, and Scratch Card games. There are no wagering requirements and no withdrawal limits.
Bonus | Minimum Deposit | Wagering Requirement | Max Cashout | Promo Code |
180% Slot Bonus | $30+ | No Requirements | No Limit | JACKS180 |
- All Games Bonus
Deposit $30 or more and get a match bonus of up to 250% on all games. Use the code ‘JACKS250’ before depositing to claim the bonus. The bonus can be used in any game on Captain Jack Casino. However, every $1 wagered in table games and video poker will be counted as $0.50 wagered.
Bonus | Minimum Deposit | Wagering Requirement | Max Cashout | Promo Code |
250% All Games Bonus | $30+ | 30x | No Limit | JACKS250 |
- Loyalty Program
Captain Jack Casino’s loyalty program is five-tiered and offers exclusive bonuses, monthly insurance, weekly cashback, a personal account manager, faster payouts, higher withdrawal limits, VIP gifts, and a VIP host. You need to accrue comp points to advance to the top levels of the loyalty programs. The comp points can also be exchanged for real money.
Loyalty Tier | Level |
Stowaway | Level 1 |
Swabie | Level 2 |
Swashbuckler | Level 3 |
Buccaneer | Level 4 |
Captain | Level 5 |
Games on Offer
Pros and Cons
After analyzing every minute detail regarding Captain Jack Casino, here are a few things that we liked and disliked:
Pros
Cons
Account Registration
It is quite easy to create an account on Captain Jack Casino. The registration process and account details are protected by Inclave, an identity management solution. You should be at least 21 years old or above the legal gambling age in your region, to create an account on Captain Jack Casino. The casino only permits one account per player. Creating multiple accounts can lead to a permanent ban, closure of all accounts, and forfeit of winnings. Follow these simple steps to create your account and start gaming:
- Access the Captain Jack Casino and click on ‘Sign Up’ to start the registration process.
- Type in your first name, last name, email address, and desired password.
- Enter your personal information such as your street address, city, and zip code. Also, select your city, country, state/province, and mobile phone number.
- Select your gender and date of birth.
- Click on ‘Sign Up’ to finish the registration process.
- Verify your email address by entering the verification code sent to your registered email address.
- Verify your mobile number by entering the one-time password sent over to your registered mobile number via SMS.
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Deposits
Captain Jack Casino accepts the most popular payment methods like VISA, MasterCard, and American Express credit cards, a secure e-wallet like Neteller, and the lightning-fast Bitcoin. The minimum deposit limit is $30 and the maximum limit is $1,000 per transaction. All the payment gateways instantly transfer funds into your gambling account wallet.
Payment Method | Type | Minimum Limit | Maximum Limit | Processing Time |
Bitcoin | Crypto | $30 | $1,000 | Instant |
VISA | Credit Card | $30 | $1,000 | Instant |
MasterCard | Credit Card | $30 | $1,000 | Instant |
American Express | Credit Card | $30 | $1,000 | Instant |
Neteller | E-wallet | $30 | $1,000 | Instant |
Withdrawal
Captain Jack Casino offers a few, very reliable withdrawal methods. Bitcoin payment occurs under highly regulated blockchain technology, which cannot be manipulated. Chances of error while crypto transactions are very low. The fiat currency payment methods include bank wire and bank checks. The casino does not charge any processing fees for crypto transactions. However, the casino levies a processing fee of $40 for bank wire and bank checks.
Payment Method | Minimum Limit | Maximum Limit | Processing Fees | Processing Time |
Bitcoin | $100 | $2,500 | $0 | 1-3 days |
Bank Wire | $100 | $2,500 | $40 | 3-5 days |
Bank Checks | $100 | $2,500 | $40 | 5-10 days |
Captain Jack Casino claims theirs to be the most dedicated customer service staff in the industry. Every casino makes this claim. But does the reality live up to it? This section explores the various customer support options and their effectiveness in helping customers mitigate the issues. The casino offers three customer support methods:
- FAQ: Captain Jack Casino has an elaborate Frequently Asked Questions (FAQ) section that discusses topics like general questions, technical info, security info, and gameplay issues. The FAQ section should be your ‘go-to’ customer support option if you face any issues or feel like being stuck somewhere in Captain Jack Casino. As it discusses a vast array of topics, there is a high chance for it to contain answers to the questions you have.
- Email: Send in your issues, problems, concerns, queries, questions, comments, and feedback at [email protected]. The casino usually replies to your emails within 24 hours. We found the email support to be quite useful. Expect short and step-by-step instructions in email replies.
- Live Chat: Captain Jack Casino offers round-the-clock support for players around the globe. The live chat can be accessed from the ‘Contact Us’ section of the website or the mobile app. While the casino promises 24/7/365 support via live chat, we could not access the live chat. We tried clicking the live chat support button, but nothing happened. No chat windows popped up, and no live chat agent messaged us. So, you’ll have to rely on the FAQ section and email support to seek help.
Is Captain Jack Casino Legit?
You should be sure to check whether the casino is licensed and operating under the gambling regulations before investing your hard-earned money in it. There are many fraudulent and decoy gambling sites waiting to scam you. So, is Captain Jack Casino one among them? Thankfully, Captain Jack Casino is licensed under the jurisdiction of Costa Rica.
The casino has a good collection of casino games provided by reputable game providers like Real Time Gaming and Spinlogic Gaming. The instant-play games on Captain Jack Casino operate under RTGaming’s up-to-date Random Number Generator (RNG). The RNG and the games are independently audited by TST (Technical Systems Testing) and are certified as fair. TST is a testing facility that audits online casinos and RNGs.
TST also has a long list of international clientele, trusted by millions. The casino has implemented 128-bit SSL encryption, modern firewall systems, and sophisticated security software to protect the data and transactions. Your data and transactions will be safe in Captain Jack Casino. The casino has also partnered with reputable payment gateways like VISA, MasterCard, Neteller, etc to ensure safe and fast transactions. So, it is safe to assume that Captain Jack Casino is a legitimate online casino.
Final Verdict
Captain Jack Casino is a legitimate online casino operating under strict gambling laws. So, should you invest your money and precious time in it? Captain Jack Casino has a long list of casino games operating under an RNG, which is regularly audited externally. So, the casino does offer fair casino games. But the casino only has a small collection of table games and no live dealer games. While most of the online casinos offer a wide variety of live casino games, this is a glaring omission.
The promotions offered by the casino are really rewarding. An attractive welcome bonus that rewards the players for their ten deposits is something new to us. This itself will attract a whole lot of new players. The promotions do not end there. Slots match bonus, all games match bonus, and a rewards program ensure that you are adequately rewarded for gaming on the platform. The security protocols of the casino are similar to that of a financial institution.
Such security measures should be standardized on all online casinos that transact huge sums of money. While a 128-bit SSL encryption, modern firewall systems, and sophisticated security software protect the data from getting leaked, advanced fraud prevention systems and a multi-factor authentication process prevent any breaches. Captain Jack Casino promises 24/7 customer support via live chat and email.
But delivers on half of what is promised. While the email is efficient as claimed, it takes hours for you to get a reply. The live chat option is not working properly, which hinders any sudden help required for the players. So, in short, Captain Jack Casino is a jack of all trades, but a master of none. We hope Captain Jack Casino will improve on its shortcomings by the next time we review it. We could see the casino being one of the top dogs in online gaming if these small issues are sorted out.
FAQ
You need to be at least 21 years of age or the legal age in your jurisdiction to create an account and play games at Captain Jack Casino.
Captain Jack Casino is licensed under the jurisdiction of Costa Rica. The games and the Random Number Generator are proven to be fair after Technical Systems Testing (TST).
Yes, you can play all the games on Captain Jack Casino for free. Practice mode allows you to get accustomed to the games before investing real money in them.
Bitcoin is the fastest and safest withdrawal option on Captain Jack Casino. Bitcoin withdrawal takes about 1-3 days to transfer the winnings to your crypto wallet.
You can deposit in any currency as you like. The casino automatically converts it into US Dollars for ease of transaction. Exchange rates are applicable for the conversion of currencies.